If you’re an MCA broker or direct lender, you’re probably used to wearing a dozen hats.
You’re the marketer, the salesperson, the underwriter, the closer, the admin assistant, and—on bad days—the IT guy, too.
But here’s a question worth asking:
We’re not just talking about time. We’re talking about lost deals, burnout, and a ceiling on how far you can scale.
Let’s break it down.
Time is the one thing you can’t buy more of. And in this business, it’s also the thing that closes—or kills—deals.
Support staff exists to give you that time back.
Trying to do everything yourself leads to errors.
You mislabel a file. Miss a red flag in a statement. Forget to follow up on a doc. These aren’t just small hiccups—they can cost you a deal.
Or worse, they can ruin relationships with funders or merchants.
Support staff—whether in-house or virtual—helps catch those things. They create consistency. And consistency builds trust.
There’s a limit to how many files you can process in a day.
If you’re doing it all yourself, you’re not just working harder—you’re working against your own growth.
Delegating operational tasks lets you double your output without doubling your hours.
That’s how brokers go from 2–3 deals a week to 10+ consistently. Not by cloning themselves, but by building a team behind them.
It’s not about hiring a full-time team overnight. Smart brokers start with lean, high-impact support roles like:
Trained to handle document collection, follow-ups, CRM updates, and basic underwriting prep.
Experienced reviewers who can vet deals, flag risks, and summarize key data before submission.
People who keep the back end running—scheduling, organizing, updating files—so you can focus on deals.
When you look at it like that, hiring support isn’t an expense—it’s a growth move.
At Procizo, we specialize in helping MCA brokers and MCA direct lenders/funders scale faster by providing experienced virtual support staff who already understand the industry.
No training. No micromanaging. Just real support, real fast.
Ready to stop doing everything yourself? Let’s talk: www.procizo.com